RETURNS

LASHES

Due to sanitary purposes there are NO refunds or exchanges with our lashes. In the event you receive a damaged item, please contact us at info@eklashes.com with a photo, customer name and order number within 48hrs of receiving your item.

As these lashes are handmade, please keep in mind any discrepancies in regards to placement of hair will not be considered as "damaged" 

Damages from shipping will need to be reviewed, we cannot guarantee this will resort to replacement of product.

 

SELFIE LIGHTS

Selfie light's will only be refunded or exchanged if found faulty. In the event you receive a faulty selfie light, please contact us at info@eklashes.com with a photo, customer name and order number within 48hrs of receiving your item.

 

COLOURED CONTACT LENSES

Due to sanitary purposes there are NO refunds or exchanges. In the event you receive a damaged item, please contact us at info@eklashes.com with a photo, customer name and order number within 48hrs of receiving your item.

 

EARRINGS

Due to sanitary purposes there are NO refunds or exchanges. In the event you receive a damaged item, please contact us at info@eklashes.com with a photo, customer name and order number within 48hrs of receiving your item.


ABN-52533428863